Shipping policy
SHIPPING POLICY
ORDER PROCESSING AND PRODUCTION
Many products sold by 3 Guys Cannabis are made to order and produced through third-party production and fulfillment partners.
Because these products are made specifically after an order is placed, please allow time for production in addition to shipping time.
Production and processing times may vary depending on the product, order volume, product availability, and fulfillment location. Any estimated delivery dates provided during checkout are estimates and are not guaranteed.
SHIPPING RATES
Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.
Shipping rates may vary depending on the products ordered, destination, package size, weight, and available shipping service.
DELIVERY TIMES
Estimated delivery times shown during checkout or provided after an order is placed are estimates only.
Delivery time consists of both production/processing time and carrier transit time.
3 Guys Cannabis cannot guarantee a specific delivery date and is not responsible for carrier delays, severe weather, service disruptions, customs delays, or other circumstances outside our reasonable control.
ORDER TRACKING
When tracking information is available, customers will receive a shipping confirmation containing tracking information after their order has been produced, packaged, and transferred to the shipping carrier.
Tracking information may take some time to update after a shipping label is created.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before submitting your order.
Because made-to-order products may enter production shortly after an order is placed, we cannot guarantee that an address can be changed after an order has been submitted.
If you notice an error in your shipping address, contact us as soon as possible at 3guyscannabis@gmail.com.
We are not responsible for packages that are delayed, returned, misdelivered, or lost because an incorrect or incomplete shipping address was provided by the customer.
LOST, DAMAGED OR MISSING PACKAGES
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery location and contact the applicable shipping carrier.
If your order arrives damaged, defective, misprinted, or with incorrect items, please contact us at 3guyscannabis@gmail.com as soon as reasonably possible.
Please include your order number, a description of the problem, and clear photographs of the product and packaging when applicable.
We will review the issue and determine the appropriate resolution in accordance with our Return and Refund Policy.
RETURNED PACKAGES
If an order is returned because of an incorrect or incomplete address, refusal of delivery, or another issue outside the control of 3 Guys Cannabis or our fulfillment partners, additional shipping charges may be required to resend the order.
INTERNATIONAL SHIPPING
International shipping availability, if offered, will be displayed during checkout.
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country or local authorities. These charges are separate from the product and shipping charges paid to 3 Guys Cannabis unless expressly stated otherwise during checkout.
RETURNS AND REFUNDS
Shipping-related returns, replacements, refunds, and other order issues are subject to our Return and Refund Policy.
CONTACT US
If you have questions about shipping or an existing order, please contact:
3 Guys Cannabis
Email: 3guyscannabis@gmail.com
Website: www.3guyscannabis.com
Online Store: shop.3guyscannabis.com